Reduce the cost to service a loan and deliver a great customer experience.
Consumer Financial Protection Bureau (CFPB) regulations underscore the need for mortgage servicers to deliver easy-to-use customer self-service options. Paymentus helps mortgage companies achieve it by providing the industry’s most complete Electronic Bill Payment & Presentment (EBPP) platform. Your clients get user-friendly options. You reduce operating costs and gain a leg up on the competition.
A Complete Solution in a single platform.
- One contract to manage
- No multi-vendor hassles
- A consistent customer experience across all channels
CUSTOMER CHOICE — Life is better with options. Give customers what they want. Text payments. Push eBills. Recurring auto payments. They choose when and how they pay their loans. Learn More ›
HIGHER SATISFACTION — More flexibility leads to greater satisfaction, reduces delinquencies and ensures timely payments. Give customers more user-friendly payment choices. Enjoy higher customer engagement rates and improved J.D. Power scores.
MOBILE VERSATILITY — The Paymentus platform ensures a seamless and identical payment experience for your customers regardless of their preferred mobile device – laptop, tablet, mobile phone. Learn More ›
NEVER MISS A PAYMENT — Allow your customers to decide how and when they receive payment reminders with our integrated customer notification system – be it by phone, text, or email. Learn More ›
Further reduce missed payments with scheduled and recurring auto payments (including bi-weekly debits). Learn More ›
The Paymentus solution is bringing mortgage lenders into the 21st century.
– National Mortgage Lender