Property Management
Create the payments experience that modern residents deserve with innovative payment methods like digital wallets and mobile-optimized screens. Goodbye checks and late payments, hello on-time rental payments.
Self-Service Payments
Less hassle means happier tenants
Engage your residents with an intuitive, user-friendly payments experience. A wider array of payment channels, like Kiosks and IVR, can help your renters self-serve while you make more efficient use of your time.
COLLECT TENANT PAYMENTS FASTER, MORE OFTEN
Close the gap between rent due to rent received. Your tenants will like our quick and secure digital payment options. You’ll appreciate the more regular cash flow.
Offer expanded payment options
Collect rent payments from popular digital wallets via text, phone (IVR), mobile-optimized web channels, chatbot - even with multilingual assistance.
Move beyond rent
Accept electronic payments for security deposits, dues, maintenance, utilities and other common payment needs.
Reduce late and missed payments
Provide proactive reminders, notifications and AutoPay options, proven to reduce delinquencies by up to 50%.*
*Paymentus customer data
I had several tenants reach out to me this week thanking me for finally offering digital wallets as a way for them to pay their rent. I didn’t realize how many folks would use those options.”
- Revenue Officer, Property Management Company
Explore Our Capabilities
Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.
Autopay
Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.
Call Center & Secure Service®
Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.
Cash Bill Pay
Add a new level of payment convenience for your cash-preferred and underbanked customers with cash bill pay. This unique capability is offered at thousands of locations nationwide, including Walmart and national grocery and drug store retailers, allowing you to accept cash payments where your customers shop most.
Chatbot
Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.
Customer Communication
With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.
Disbursements
Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.
EBilling & Presentment
Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.
Mobile
Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.
One-Time Payment
Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.
Pay-by-Email
Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.
Pay-by-Text
Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.
Phone Payments & IVR
Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.
Point-of-Sale & Kiosks
Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.
Self-Service Portal
Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.
Ready to evict your outdated rent payments platform?
Let's talk! Make paper checks a thing of the past with simple, self-service digital options. Our property management experts can show you how.