Enjoy a Higher Level of Service from Sales through Delivery
See why Aite-Novarica named Paymentus the leader in Client Service and how your organization can benefit.
![Aite Scores Customer Service](https://www.paymentus.com/images/blog/Aite-Product/Aite_Scores_Customer_Service.png)
Paymentus Delivers More for Our Clients
“Paymentus leads in (Client Service) category, with clients expressing very high levels of satisfaction with service from sales through delivery, the ability to deliver on promises, and cost to value.”
Explore the full benefits of best in class client service and how Paymentus earned top honors in the most recent Aite Matrix: Biller Direct EBPP Solutions report.
Paymentus Outscores Eight of the Top EBPP Providers Based Upon:
![Hand Holding Checkmark Icon](https://www.paymentus.com/images/icons/icon-hand-holding-checkmark.png)
Direct client feedback
![Headset with Mic Icon](https://www.paymentus.com/images/icons/icon-headset.png)
Service support and support options
![Handshake Icon](https://www.paymentus.com/images/icons/icon-handshake.png)
Ability of Paymentus to deliver on its promises
![Stacks of Coins Icon](https://www.paymentus.com/images/icons/icon-stacks-of-coins.png)
Cost value
![Paymentus holistic payment white paper](https://www.paymentus.com/images/blog/Aite-Product/Paymentus-holistic-payment-white-paper.png)
WHITE PAPER
What Consumers Want & Billers Need from a Billing & Payment Solution
In this new report from Paymentus and PYMNTS, get an in-depth look at consumer and executive perceptions of the bill payment process and the need for comprehensive, inclusive payment portals.