Higher Education

Students, parents, alumni and administrators agree: easier payments are better payments. From tuition to alumni donations, Paymentus delivers a single platform for all campus payments.

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Wide Acceptance

MODERN PAYMENT OPTIONS THAT AIM HIGHER

Today's students and alumni are shaping the future and leading with their digital preferences. Allow them to pay tuition bills routinely through familiar and secure digital wallets or via digital channels like chatbot or mobile.

Built for Students, Parents, Donors and Staff

Paymentus offers a host of eBilling capabilities and modern payment offerings that are convenient, seamless and easy to integrate into existing systems.

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Greater convenience

Make it easy for students and parents to pay tuition and fees and alumni to make contributions through digital channels and user-friendly payment experiences.

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COMPREHENSIVE REPORTING

Improve administrative visibility and reconciliation with a single view into all payment transaction types (debit, credit, ACH, digital wallets, etc) and payment channels (web, IVR, etc).

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FRICTIONLESS PAYMENTS

Help students and families pay more regularly with timely, automated payment notifications and convenient options like scheduled payments, autopay and securely saved account information.

Explore our capabilities

Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.

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Autopay

Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.

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Call Center & Secure Service®

Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.

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Chatbot

Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.

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Customer Communication

With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.

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Disbursements

Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.

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EBilling & Presentment

Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.

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Mobile

Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.

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One-Time Payment

Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.

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Pay-by-Email

Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.

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Pay-by-Text

Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.

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Phone Payments & IVR

Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.

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Point-of-Sale & Kiosks

Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.

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Self-Service Portal

Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.

Learn More about Self-Service Portal

Ready to fill your campus with modern payments?

Let's talk! Our higher education experts will show how we can help you seamlessly transition to a system that streamlines payments and delivers a modern experience for students, parents and donors.