Telecom2020-05-27T17:22:18+00:00

  Telecommunications

Subscribers can pay monthly wireless, wireline, broadband, and cable bills whenever, wherever, and however they want.

Paymentus’ cloud-based Electronic Bill Payment and eBill Presentment Platform gives your customers every possible way to pay their monthly telecommunications bill while delivering an exceptional customer experience.

OMNI-CHANNEL EXPERIENCE — Customers have their own unique preferences when it comes to paying bills and those preferences often change month to month. Embrace customer preference by providing various payment and communication options. Learn more ›

REDUCED CALL CENTER TRAFFIC — Our proven, streamlined IVR flow makes it easy for customers to hear their balance and due date, get information on minute and data usage, and make payments in under two minutes via a dedicated, toll-free number.

MOBILE VERSATILITY — Give customers more ways to pay on the go: all popular consumer digital wallets, pay-by-text, pay-by-email, mobile app, responsive mobile web, chat & chatbot, social media (Facebook), agent assisted IVR (call center), point-of-sale, kiosk, and multilingual IVR phone payments. All customer portals are responsive web optimized for mobile users and offer several integration options (e.g. iFrames, API, fully-hosted, and Hybrid).

BANK-LEVEL SECURITY — Our Level 1 PCI Compliant platform ensures your payments are secure and meet industry standards. Eliminate storing and transmitting credit card data on company servers and networks and shift the burden, cost, and risk of PCI compliance onto Paymentus.

SEAMLESS INTEGRATION — No need to maintain expensive hardware and software. The Paymentus 100% SaaS-based service is customer management and billing system agnostic. Our fully-hosted platform seamlessly integrates to any customer management and billing system using the provider’s web services APIs for real-time validation and posting.

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Paymentus helped us remove PCI data from our corporate servers, consolidated three separate bill pay providers into a single unified service, and gave our customers new payment options like pay-by-text and mobile app.

– Tier 2 Carrier

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Highlights