Billing & Payments, Driven by Next-Gen Innovation

No matter your industry, we provide electronic bill payment and presentment solutions that serve you better. Our advanced technology and innovative capabilities improve your customer experience while streamlining operations and reducing your costs to serve.

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Performance that goes beyond payments

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Bank-Level Security

Superior protection and fraud management

Our Level-1 PCI Compliant EBPP platform ensures that your electronic payments are secure and meet industry standards. We alleviate the burden, cost and risk of compliance, so you can focus on your core business.

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A superior analytics dashboard

Robust reporting & reconciliation

Easily surface decision-making insights, user analytics and critical information with the Paymentus Agent Dashboard. This dashboard offers unparalleled visibility into every transaction, allowing you to see your complete billing picture and revenue management cycle.

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SEAMLESS Integrations & Deployments

Migrations Made Easy

With hundreds of migrations from legacy solutions, Paymentus makes switching and modernizing your billing and payment solutions simple.

Industries We Serve

From local municipalities to Fortune 500s, we work with businesses of every size across all industries to make it easier to communicate with customers, deliver electronic bills and receive payments.

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Banking & Fintech Banking fintech

Powered by today’s only integrated real-time digital bill presentment, payment and money movement network, see how we’re transforming bill management and payments, loan repayment and more to put your customers in complete control of their finances.

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B2B Solutions B2b

Give your vendors and business clients a best-in-class experience with electronic invoices and fast digital payments. Our B2B solutions ensure cash flow and liquidity to meet your operational needs.

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Nonprofit & Donations Nonprofit

Make it easier for your donors to pay it forward with simple, intuitive digital donations. Mobile capabilities and anytime, anywhere convenience offer everything you need to create new streams of community generosity.

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Healthcare Healthcare

Optimize the health of your billing operations with a more cost-efficient, streamlined bill presentment and payment experience for patients and healthcare providers.

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Higher Education Higher education

Students, parents, alumni and administrators agree: Easier payments are better payments. From tuition to alumni donations and even parking passes, Paymentus delivers a single platform for all campus payments.

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Insurance Insurance

Enjoy hassle-free payments for policyholders, and for you. Our secure, hosted platform provides in-demand electronic billing and payment options so that policyholders never miss a payment.

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Mortgage Mortgage

Make customers feel right at home with the industry’s most complete Electronic Bill Presentment and Payment (EBPP) platform. Easy-to-use self-service options help reduce service costs and streamline your customer experience.

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Property Management Property management

Create the payment experience that modern renters deserve with innovative payment methods like digital wallets and mobile-optimized screens. Goodbye checks and late payments, hello on-time rental payments.

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Public Sector & Government Public sector

Citizen payments have never been simpler. From tickets to taxes, our eBilling and digital payment platform helps government agencies of all shapes and sizes maximize revenues and on-time payments.

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Subscriptions Subscriptions

Deliver frictionless, omnichannel subscription billing and payment experiences to ensure on-time payments, increase subscriber satisfaction and reduce churn.

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Taxes Paymentus Tax Bill Payments

Increase collection of tax payments by offering advanced payment options to citizens.

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Telecom Telecom

Real-time payment technology allows subscribers to pay their monthly wireless, wireline, broadband and cable bills wherever and however they want. By creating clarity and simplicity, we wire the way for on-time payments, reduced call volume and superior service at every turn.

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Utilities Utility

Make it easy to keep the lights on and the bills paid. Our Electronic Bill Presentment and Payment (EBPP) solution powers improved customer service and faster reconciliation, all while keeping security risks and compliance costs in check.

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The Omni-Channel, Integrated Payment Platform

Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.

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Autopay Autopay

Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.

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Call Center & Secure Service® Call center and secure service

Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.

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Paymentus engagement channel cash bill pay

Cash Bill Pay Paymentus cash bill pay icon

Add a new level of payment convenience for your cash-preferred and underbanked customers with cash bill pay. This unique capability is offered at thousands of locations nationwide, including Walmart and national grocery and drug store retailers, allowing you to accept cash payments where your customers shop most.

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Chatbot Chatbot

Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.

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Customer Communication Customer communication

With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.

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Disbursements Disbursements

Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.

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EBilling & Presentment Ebilling and presentment

Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.

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Mobile Mobile

Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.

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One-Time Payment One time payment

Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.

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Pay-by-Email Pay by email

Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.

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Pay-by-Text Pay by text

Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.

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Phone Payments & IVR Phone payments and ivr

Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.

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Point-of-Sale & Kiosks Point of sale and kiosks

Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.

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Self-Service Portal Self service portal

Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.

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Client Success

Our Solutions are changing the game

Learn how Paymentus helped Sarasota County streamline its bill payment and presentment capabilities.

View Case Study All Case Studies

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Join the Billebration!

Since the beginning of our mission to simplify bill payments, we’ve had one special wingman by our side – Bill the Duck. Celebrate 20 years of Paymentus and get to know our fine-feathered friend and his decades of experience helping our clients Bill Better.

Meet Bill (link opens in a new window)

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Enter the Era of YouX

When it comes to delivering a superior customer experience, who better to ask than an award-winning restaurateur and TV host. Chef Tom Colicchio joins us to share his unique insights on making people happy and how billers can deliver YouX.

Enter Now

Paymentus Fin Tech Magazine Monsters Meet the Team



What monsters are lurking behind your billing and payment platform? In this exclusive profile from FinTech Magazine. Paymentus monster-taming experts share the characteristics of nine monsters plaguing today’s billers with strategies to tame and contain them.

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See how easy it is to make the switch

If your legacy system isn't able to keep up with customer expectations and modern payment methods, let's talk! Schedule time with a Paymentus expert to learn more about our unrivaled platform and seamless implementation process.