Pay-by-text

Meet customers where they are — on their devices

Closeup womans hands texting on cell phone

The fastest way to go paperless

Over 80% of Americans text regularly. Why not offer payments straight from their incoming messages? Your customers will appreciate the convenience, and your business will benefit from fewer delinquencies and shortened DSO.

Here’s how it works: Paymentus Pay-by-Text allows your customers to opt-in to receive a text message containing their current balance and due date. With a one-word response, customers can instantly pay their bill from the credit card, debit card or bank account information they have securely stored in their user profile. Just as quickly, they’ll receive a text back confirming receipt.

Pay-by-Text Benefits

MOBILE-FIRST CAPABILITIES
MOBILE-FIRST CAPABILITIES

Attracts mobile-first and mobile-only users who can pay fast and digitally from a text.

PAPERLESS ADOPTION
PAPERLESS ADOPTION

Promotes adoption of eBills by offering extended capabilities not available with printed statements.

Five Stars Icon
CUSTOMER SATISFACTION
CUSTOMER SATISFACTION

Improves satisfaction by giving customers greater control over how they receive and pay bills.

ON-TIME PAYMENTS
ON-TIME PAYMENTS

Simplifies bill payment process to reduce late payments and speed receivables.

EXPLORE MORE CAPABILITIES

Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.

Woman Smiling While Paying a Bill from her Cell Phone

Autopay Autopay

Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.

Learn More about Autopay

Woman in Green Sweater Working in Call Center, Wearing Headset While Smiling

Call Center & Secure Service® Call center and secure service

Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.

Learn More about Call Center & Secure Service®

Paymentus engagement channel cash bill pay

Cash Bill Pay Paymentus cash bill pay icon

Add a new level of payment convenience for your cash-preferred and underbanked customers with cash bill pay. This unique capability is offered at thousands of locations nationwide, including Walmart and national grocery and drug store retailers, allowing you to accept cash payments where your customers shop most.

Learn More about Cash Bill Pay

Man in Denim Shirt Using Cellphone with an Overlay Showing Virtual Chat

Chatbot Chatbot

Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.

Learn More about Chatbot

Female Hands Using Cellphone

Customer Communication Customer communication

With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.

Learn More about Customer Communication

Male Hands Holding Cell Phone

Disbursements Disbursements

Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.

Learn More about Disbursements

Manicured Hands Typing on Tablet Keyboard While Paying Invoice

EBilling & Presentment Ebilling and presentment

Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.

Learn More about EBilling & Presentment

Woman on Bench Smiling While Looking at Cell Phone

Mobile Mobile

Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.

Learn More about Mobile

Man in Orange Button Down Shirt Smiling While Using Credit Card to Pay Bill Online

One-Time Payment One time payment

Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.

Learn More about One-Time Payment

Woman in Yellow T-Shirt Smiling at Office Laptop

Pay-by-Email Pay by email

Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.

Learn More about Pay-by-Email

Girl in Yellow Sweater Grinning While Talking on Mobile Phone

Phone Payments & IVR Phone payments and ivr

Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.

Learn More about Phone Payments & IVR

Manicured Finger Touching Screen on Payment Kiosk

Point-of-Sale & Kiosks Point of sale and kiosks

Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.

Learn More about Point-of-Sale & Kiosks

Man in Denim Shirt at Cafe Wearing Air buds and Using Cell Phone

Self-Service Portal Self service portal

Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.

Learn More about Self-Service Portal