Disbursements

Simplify the outbound payment process

Streamline disbursements & refunds with a digital payment suite

Paymentus’ disbursements platform supports payout scenarios of all complexities to deliver a transformative customer experience in an easy-to-implement solution. “Push” payments outside of your enterprise and benefit from real-time settlement in the payee’s account with up to 80 percent reduction in check volumes. Whether delivering a claim, refund or other business-to-consumer payment, Paymentus improves activity tracking and reconciliation, reduces reliance on checks and reduces fraud and escheatment.

WATCH VIDEO (link opens in a new window) Download Product Brief

Paymentus Disbursements Case Study

CASE STUDY

Accelerating Disbursements - Reducing Insurance Payouts to Less Than An Hour

View Case Study All Case Studies

Disbursements Benefits

Control Icon
GREATER CUSTOMER CONTROL
GREATER CUSTOMER CONTROL

Provides self-service capabilities that give customers greater control over receiving payouts, refunds and claims.

Convenience Icon
ROBUST AUTHENTICATION
ROBUST AUTHENTICATION

Ensures authentication of payee with diverse settlement options.

People With Heart Icon
SINGLE- & MULTI-PARTY OPTIONS
SINGLE- & MULTI-PARTY OPTIONS

Supports distributions for single- and multi-party payouts, with the option for payments via push-to-card.

STREAMLINE WORKFLOWS
STREAMLINE WORKFLOWS

Accelerates payout approvals with streamlined workflows and better reporting and reconciliation.

Descending Bar Graph Icon
REDUCED COSTS
REDUCED COSTS

Saves staff time and paper waste handling payouts through digital disbursements options including PayPal.

Payment Due Notification Icon
ADVANCED NOTIFICATIONS
ADVANCED NOTIFICATIONS

Reduces calls by offering customers more visibility into payout status with notifications and fast, digital payout options.

EXPLORE MORE CAPABILITIES

Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.

Woman Smiling While Paying a Bill from her Cell Phone

Autopay Autopay

Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.

Learn More about Autopay

Woman in Green Sweater Working in Call Center, Wearing Headset While Smiling

Call Center & Secure Service® Call center and secure service

Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.

Learn More about Call Center & Secure Service®

Man in Denim Shirt Using Cellphone with an Overlay Showing Virtual Chat

Chatbot Chatbot

Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.

Learn More about Chatbot

Female Hands Using Cellphone

Customer Communication Customer communication

With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.

Learn More about Customer Communication

Manicured Hands Typing on Tablet Keyboard While Paying Invoice

EBilling & Presentment Ebilling and presentment

Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.

Learn More about EBilling & Presentment

Woman on Bench Smiling While Looking at Cell Phone

Mobile Mobile

Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.

Learn More about Mobile

Man in Orange Button Down Shirt Smiling While Using Credit Card to Pay Bill Online

One-Time Payment One time payment

Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.

Learn More about One-Time Payment

Woman in Yellow T-Shirt Smiling at Office Laptop

Pay-by-Email Pay by email

Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.

Learn More about Pay-by-Email

Closeup of Woman's Hands Texting on Cell Phone

Pay-by-Text Pay by text

Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.

Learn More about Pay-by-Text

Girl in Yellow Sweater Grinning While Talking on Mobile Phone

Phone Payments & IVR Phone payments and ivr

Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.

Learn More about Phone Payments & IVR

Manicured Finger Touching Screen on Payment Kiosk

Point-of-Sale & Kiosks Point of sale and kiosks

Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.

Learn More about Point-of-Sale & Kiosks

Man in Denim Shirt at Cafe Wearing Air buds and Using Cell Phone

Self-Service Portal Self service portal

Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.

Learn More about Self-Service Portal