Paymentus is steadfastly focused on customer-centric innovation. Please join us for an on-going virtual series covering innovative technology you can implement to secure remote phone payments, enhance customer service, and provide even more payment options for your customers to make payments when, where and how they prefer.
*All attendees will receive an Amazon Gift Card*
THE PAYMENTUS INNOVATION SERIES
WALMART & IN STORE BILL PAYMENTS
Tuesday, July 20th, 2021 | 1:00-1:30PM EDT | Duration: 30 MINS
21 million U.S. households pay at least one bill in person every month. Walmart and Paymentus have formed a partnership designed to modernize how bills are paid in Walmart stores. Customers can pay essential bills via cash or debit card at one of Walmart’s 4,000+ stores while they shop.
Thursday, August 19th, 2021 | 11:00-11:30 AM EDT | Duration: 30 MINS
Our patented Secure Service® technology protects both your enterprise and its customers from common security compromises associated with agent-assisted transactions. This unique technology ensures that payments made over the phone can be taken safely and securely, even if your customer service staff is currently remote.
MARKETING & PROMOTIONS TO DRIVE CUSTOMER ENGAGEMENT
Wednesday, September 1, 2021 | 1:00-1:30PM EDT | Duration: 30 MINS
Best practices and tips for driving awareness and increased electronic payment usage within your organization. We will cover the many no-cost tools and resources available from Paymentus that have proven successful in maximizing customer adoption and ensuring billers receive the most benefit from your electronic billing and payment solution. We’ll also review the outbound notification channels you have at your disposal to improve customer communication overall.
ADVANCED CUSTOMER NOTIFICATIONS & eBilling
Tuesday, September 21, 2021 | 2:00-2:30PM EDT | Duration: 30 MINS
We’re going beyond traditional forms of informative account-based notifications. While automated phone and email notifications are highly valued and critical throughout the billing and payment process, advanced notifications via text, mobile wallets, voice assistants, and payable PDFs are modern notification options that keep customers informed, their way, and help you collect payments faster.
Wednesday, October 6, 2021 | 1:00-1:30PM EDT | Duration: 30 MINS
Consumer dissatisfaction with waiting for paper checks for claims, deposit returns, and refunds is at an all-time high. Paymentus’ digital disbursements solution delivers faster, simpler business-to-consumer payments that result in increased customer satisfaction, reduced manual efforts, and lower costs. Get greater visibility and control with real-time payment tracking and automated reconciliation.
Paymentus researchers, billing specialists, and operational engineers have identified six common billing and payment monsters that keep many billers up at night. We’ve condensed these highly complex challenges into an easy to grasp, highly actionable educational campaign for billers to use to tame and contain their monsters for good.
*All attendees will receive a special monster gift*
TAME YOUR BILLING AND PAYMENT MONSTERS
Option 1: MEET THE MONSTERS
Wednesday, July 14th, 2021 | 1:00-1:45PM EDT | Duration: 45 MINS
Inefficient technology, cumbersome user experiences, and the feeling that it’s too difficult and time-consuming to change make it scary to deal with outdated billing and payment solutions. While it can be daunting to conquer these monsters for fear and stress of implementing new technology, it’s more important to understand that you can attack these problems with proven partnered solutions and integrated payments that can help you achieve better customer experience, higher digital adoption, and faster payments. Meet the biggest, baddest, billing and payment monsters and learn how to tame and contain them for good.