Paymentus is steadfastly focused on customer-centric innovation. Please join us for an on-going virtual series covering innovative technology you can implement to secure remote phone payments, enhance customer service, and provide even more payment options for your customers to make payments when, where and how they prefer.

*All attendees will receive an Amazon Gift Card*

THE PAYMENTUS INNOVATION SERIES

 

 

SECURE SERVICE®

Wednesday, July 28th, 2021 | 11:00-11:30 AM EDT | Duration: 30 MINS

Our patented Secure Service® technology protects both your enterprise and its customers from common security compromises associated with agent-assisted transactions. This unique technology ensures that payments made over the phone can be taken safely and securely, even if your customer service staff is currently remote.

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MARKETING & PROMOTIONS TO DRIVE CUSTOMER ENGAGEMENT

Wednesday, August 11th, 2021 | 1:00-1:30PM EDT | Duration: 30 MINS

Best practices and tips for driving awareness and increased electronic payment usage within your organization. We will cover the many no-cost tools and resources available from Paymentus that have proven successful in maximizing customer adoption and ensuring billers receive the most benefit from your electronic billing and payment solution. We’ll also review the outbound notification channels you have at your disposal to improve customer communication overall.

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ADVANCED CUSTOMER NOTIFICATIONS & eBILLING

Tuesday, September 14th, 2021 | 2:00-2:30PM EDT | Duration: 30 MINS

We’re going beyond traditional forms of informative account-based notifications. While automated phone and email notifications are highly valued and critical throughout the billing and payment process, advanced notifications via text, mobile wallets, voice assistants, and payable PDFs are modern notification options that keep customers informed, their way, and help you collect payments faster.

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DIGITAL DISBURSEMENTS

Wednesday, September 29th, 2021 | 1:00-1:30PM EDT | Duration: 30 MINS

Consumer dissatisfaction with waiting for paper checks for claims, deposit returns, and refunds is at an all-time high. Paymentus’ digital disbursements solution delivers faster, simpler business-to-consumer payments that result in increased customer satisfaction, reduced manual efforts, and lower costs. Get greater visibility and control with real-time payment tracking and automated reconciliation.

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AMAZON PAY & ALEXA

Tuesday, October 5th, 2021 | 11:00-11:30AM EDT | Duration: 30 MINS

Paymentus and Amazon teamed up to offer customers a more intuitive way to interact with and manage utility bills via any Alexa-enabled device. By simply asking Alexa, customers can access their latest account balance, due date, and make payments quickly and easily using the payment information saved in their Amazon account.

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CHATBOT

Wednesday, October 20th, 2021 | 2:00-2:30PM EDT | Duration: 30 MINS

The Paymentus Chatbot can hold and drive conversation with customers, take payments, and be a powerful resource to offload many routine questions. Allow your customers to self-serve while leveraging our Secure Service® technology to shield your business from sensitive cardholder information during the payment process.

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DIGITAL WALLETS

Tuesday, November 2nd, 2021 | 1:00-1:30PM EDT | Duration: 30 MINS

Adding digital wallet payment channels like PayPal, Venmo, PayPal Credit, Amazon Pay, (and many more) can result in greater digital adoption, accelerated revenue collections, and improved customer satisfaction across all the customer segments including the underserved and underbanked when they need it most.

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WALMART & IN STORE BILL PAYMENTS

Wednesday, November 17th, 2021 | 1:00-1:30PM EDT | Duration: 30 MINS

21 million U.S. households pay at least one bill in person every month. Walmart and Paymentus have formed a partnership designed to modernize how bills are paid in Walmart stores. Customers can pay essential bills via cash or debit card at one of Walmart’s 4,000+ stores while they shop.

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Paymentus researchers, billing specialists, and operational engineers have identified six common billing and payment monsters that keep many billers up at night. We’ve condensed these highly complex challenges into an easy to grasp, highly actionable educational campaign for billers to use to tame and contain their monsters for good.

*All attendees will receive a special monster gift*

TAME YOUR BILLING AND PAYMENT MONSTERS

 

 

Option 1: MEET THE MONSTERS –  SUMMER SIZZLE EDITION 

Tuesday, August 3rd, 2021 | 2:00-2:45PM EDT | Duration: 45 MINS

Inefficient technology, cumbersome user experiences, and the feeling that it’s too difficult and time-consuming to change make it scary to deal with outdated billing and payment solutions. While it can be daunting to conquer these monsters for fear and stress of implementing new technology, it’s more important to understand that you can attack these problems with proven partnered solutions and integrated payments that can help you achieve better customer experience, higher digital adoption, and faster payments. Meet the biggest, baddest, billing and payment monsters and learn how to tame and contain them for good.

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Option 2: MEET THE MONSTERS – SUMMER SIZZLE EDITION 

Wednesday, August 25th, 2021 | 11:00-11:45AM EDT | Duration: 45 MINS

Inefficient technology, cumbersome user experiences, and the feeling that it’s too difficult and time-consuming to change make it scary to deal with outdated billing and payment solutions. While it can be daunting to conquer these monsters for fear and stress of implementing new technology, it’s more important to understand that you can attack these problems with proven partnered solutions and integrated payments that can help you achieve better customer experience, higher digital adoption, and faster payments. Meet the biggest, baddest, billing and payment monsters and learn how to tame and contain them for good.

REGISTER NOW