DIGITAL DISBURSEMENTS

Wednesday, April 13th, 2022 | 3:00-3:30PM EST | Duration: 30 MINS

Consumer dissatisfaction with waiting for paper checks for claims, deposit returns, and refunds is at an all-time high. Paymentus’ digital disbursements solution delivers faster, simpler business-to-consumer payments that result in increased customer satisfaction, reduced manual efforts, and lower costs. Get greater visibility and control with real-time payment tracking and automated reconciliation.

AMAZON PAY & ALEXA

Thursday, April 21st, 2022 | 1:00-1:30PM EST | Duration: 30 MINS

Paymentus and Amazon teamed up to offer customers a more intuitive way to interact with and manage utility bills via any Alexa-enabled device. By simply asking Alexa, customers can access their latest account balance, due date, and make payments quickly and easily using the payment information saved in their Amazon account.

CHATBOT

Wednesday, April 27th, 2022 | 2:00-2:30PM EST | Duration: 30 MINS

The Paymentus Chatbot can hold and drive conversation with customers, take payments, and be a powerful resource to offload many routine questions. Allow your customers to self-serve while leveraging our Secure Service® technology to shield your business from sensitive cardholder information during the payment process.

WALMART

Tuesday, May 3rd, 2022 | 11:00-11:30AM EST | Duration: 30 MINS

21 million U.S. households pay at least one bill in person every month. Walmart and Paymentus have formed a partnership designed to modernize how bills are paid in Walmart stores. Customers can pay essential bills via cash or debit card at one of Walmart’s 4,000+ stores while they shop.

SECURE SERVICE®

Wednesday, May 11th, 2022 | 2:00-2:30PM EST | Duration: 30 MINS

Our patented Secure Service® technology protects both your enterprise and its customers from common security compromises associated with agent-assisted transactions. This unique technology ensures that payments made over the phone can be taken safely and securely, even if your customer service staff is currently remote.

DIGITAL WALLETS

Tuesday, May 17th, 2022 | 2:00-2:30PM EST | Duration: 30 MINS

Adding digital wallet payment channels like PayPal, Venmo, PayPal Credit, Amazon Pay, (and many more) can result in greater digital adoption, accelerated revenue collections, and improved customer satisfaction across all the customer segments including the underserved and underbanked when they need it most.

MARKETING & PROMOTIONS TO DRIVE CUSTOMER ENGAGEMENT

Tuesday, May 24th, 2022 | 1:00-1:30PM EST | Duration: 30 MINS

Best practices and tips for driving awareness and increased electronic payment usage within your organization. We will cover the many no-cost tools and resources available from Paymentus that have proven successful in maximizing customer adoption and ensuring billers receive the most benefit from your electronic billing and payment solution. We’ll also review the outbound notification channels you have at your disposal to improve customer communication overall.

 

 

 

ADVANCED CUSTOMER NOTIFICATIONS

Thursday, June 2nd, 2022 | 2:00-2:30PM EST | Duration: 30 MINS

We’re going beyond traditional forms of informative account-based notifications. While automated phone and email notifications are highly valued and critical throughout the billing and payment process, advanced notifications via text, mobile wallets, voice assistants, and payable PDFs are modern notification options that keep customers informed, their way, and help you collect payments faster.