Wednesday, May 11th, 2022 | 2:00-2:30PM EST | Duration: 30 MINS
Our patented Secure Service® technology protects both your enterprise and its customers from common security compromises associated with agent-assisted transactions. This unique technology ensures that payments made over the phone can be taken safely and securely, even if your customer service staff is currently remote.
Tuesday, May 17th, 2022 | 2:00-2:30PM EST | Duration: 30 MINS
Adding digital wallet payment channels like PayPal, Venmo, PayPal Credit, Amazon Pay, (and many more) can result in greater digital adoption, accelerated revenue collections, and improved customer satisfaction across all the customer segments including the underserved and underbanked when they need it most.
MARKETING & PROMOTIONS TO DRIVE CUSTOMER ENGAGEMENT
Tuesday, May 24th, 2022 | 1:00-1:30PM EST | Duration: 30 MINS
Best practices and tips for driving awareness and increased electronic payment usage within your organization. We will cover the many no-cost tools and resources available from Paymentus that have proven successful in maximizing customer adoption and ensuring billers receive the most benefit from your electronic billing and payment solution. We’ll also review the outbound notification channels you have at your disposal to improve customer communication overall.
ADVANCED CUSTOMER NOTIFICATIONS
Thursday, June 2nd, 2022 | 2:00-2:30PM EST | Duration: 30 MINS
We’re going beyond traditional forms of informative account-based notifications. While automated phone and email notifications are highly valued and critical throughout the billing and payment process, advanced notifications via text, mobile wallets, voice assistants, and payable PDFs are modern notification options that keep customers informed, their way, and help you collect payments faster.
ADDTIONAL LEARNING OPPORTUNITIES
POWERING NEXT GENERATION PAYMENTS ACROSS A GROWING SUBSCRIBER LANDSCAPE
Traditional billing and payment methods are being challenged by telecom subscribers’ demand for more payment options and greater satisfaction when paying their bills and communicating with their provider. Join us as we cover customer-centric payment solutions like digital wallets, chatbots, text, and more to serve all your customer demographics for reduced call-center traffic, increased satisfaction and retention, and more on-time payments.
Thursday, May 12th, 2022 | 1:00-1:30PM EST | Duration: 30 MINS