Virtual Learning

Tackle challenges, learn about emerging trends and get to know our platform advancements. Our events can help you stay ahead.

Choose your event series to begin learning.

Innovation Series Virtual Events
Advanced Customer Notifications

We’re going beyond traditional forms of informative account-based notifications. While automated phone and email notifications are highly valued and critical throughout the billing and payment process, advanced notifications via text, mobile wallets, voice assistants, and payable PDFs are modern notification options that keep customers informed, their way, and help you collect payments faster.

Time: On-Demand
Duration: 10 min

Watch Now

Amazon Pay & Alexa

Paymentus and Amazon teamed up to offer customers a more intuitive way to interact with and manage utility bills via any Alexa-enabled device. By simply asking Alexa, customers can access their latest account balance, due date, and make payments quickly and easily using the payment information saved in their Amazon account.

Time: On-Demand
Duration: 9 min

Watch Now

Chatbot

The Paymentus Chatbot can hold and drive conversation with customers, take payments, and be a powerful resource to offload many routine questions. Allow your customers to self-serve while leveraging our Secure Service® technology to shield your business from sensitive cardholder information during the payment process.

Time: On-Demand
Duration: 16 min

Watch Now

Digital Disbursements

Consumer dissatisfaction with waiting for paper checks for claims, deposit returns, and refunds is at an all-time high. Paymentus’ digital disbursements solution delivers faster, simpler business-to-consumer payments that result in increased customer satisfaction, reduced manual efforts, and lower costs. Get greater visibility and control with real-time payment tracking and automated reconciliation.

Time: On-Demand
Duration: 21 min

Watch Now

Digital Wallet Technology

Adding digital wallet payment channels like PayPal, Venmo, PayPal Credit, Amazon Pay (and many more) can result in greater digital adoption, accelerated revenue collections, and improved customer satisfaction across all the customer segments including the underserved and underbanked when they need it most.

Time: On-Demand
Duration: 14 min

Watch Now

Drive Patient Action & Collect Revenue Faster

Beyond patient engagement, help personalize the billing and payment experience and tap into features that drive patients to take action.

By informing patients of due dates and actions needed, you're more likely to collect revenue quickly. In this 15-minute session we'll cover how you can deliver a patient-centered bill payment experience that improves transparency, choice, and payment speed for today's patients.

In this webinar, you'll:

  • Learn how to leverage the growth of modern payment channels to provide patients ALL the ways to receive bills and make payments and drive adoption
  • Understand the positive impact that patient-specific billing and payment notifications, reminders, and payment plans have on bill pay efficiency and satisfaction
  • Explore insights and tactics from within and outside the healthcare industry that enable you to collect BEFORE having to outsource to a collections agency
Time: On-Demand
Duration: 15 min

Watch Now

Marketing & Promotions to Drive Customer Engagement

Best practices and tips for driving awareness and increased electronic payment usage within your organization. We will cover the many no-cost tools and resources available from Paymentus that have proven successful in maximizing customer adoption and ensuring billers receive the most benefit from your electronic billing and payment solution. We’ll also review the outbound notification channels you have at your disposal to improve customer communication overall.

Time: On-Demand
Duration: 21 min

Watch Now

Payment Plans

Debt accumulation is one of many impacts on consumers in today’s environment. Enable customers to take control and manage large balances with payment plans tailored in an experience to meet their individual needs. Paymentus provides payment plans based on your business rules to help improve revenue collection while offering consumers financial flexibility.

Time: On-Demand
Duration: 19 min

Watch Now

Powering Next-Generation Payments Across a Growing Subscriber Landscape

Traditional billing and payment methods are being challenged by telecom subscribers’ demand for more payment options and greater satisfaction when paying their bills and communicating with their provider. Join us as we cover customer-centric payment solutions like digital wallets, chatbots, text, and more to serve all your customer demographics for reduced call-center traffic, increased satisfaction and retention, and more on-time payments.

Time: On-Demand
Duration: 27 min

Watch Now

Secure Service®

Our patented Secure Service® technology protects both your enterprise and its customers from common security compromises associated with agent-assisted transactions. This unique technology ensures that payments made over the phone can be taken safely and securely, even if your customer service staff is currently remote.

Time: On-Demand
Duration: 11 min

Watch Now

Walmart In-Store Bill Payments

21 million U.S. households pay at least one bill in person every month. Walmart and Paymentus have formed a partnership designed to modernize how bills are paid in Walmart stores. Customers can pay essential bills via cash or debit card at one of Walmart’s 4,000+ stores while they shop.

Time: On-Demand
Duration: 5 min

Watch Now

Monster Series Virtual Events

There are no virtual events at this time. Check back later to see when our Monster Series will resume.

Payment Modernization Series

There are no virtual events at this time. Check back later to see when our Payment Modernization Series will resume.