Case Study: Accelerating Disbursements – Reducing Insurance Payouts to Less Than an Hour

Insurance Case Study

To exceed policyholder expectations and reduce payout times to the bare minimum, a leading insurer modernized its digital disbursement capabilities with Paymentus.

Read the case study to learn how:

  • The insurer expanded its digital experience to allow claimants to receive claim payouts through faster digital options

  • Paymentus transformed the vendor registration process, creating a seamless process for vendors to handle insurance claims and process payouts more efficiently

  • The insurer increased customer satisfaction and achieved an average 15-20 Net Promoter Score increase from policyholders who received digital payouts