Cash Bill Pay — Inclusive Payments

Enhance your ability to serve your underbanked, unbanked and cash-preferred customers with Paymentus. Cash bill pay offers the ultimate in bill pay convenience and inclusivity for the more than 18.7 million underbanked and 5.8 million unbanked* who rely on cash. Inclusive cash bill pay is available with Paymentus retail location solutions for payments and digitized cash, Walmart Pay, POS solutions and kiosk options.

*FDIC National Survey of Unbanked and Underbanked Households

Paymentus cash bill pay digitized

Reliable Payments Through Digitized Cash

Simplify bill pay for your cash-preferred and underbanked customers. Customers opting for a digitized cash payment can pay at the registers or designated areas within our participating national retailers. Funds are immediately deposited, giving instant peace of mind that the bill has been paid.

What’s more, customers and billers can digitally track all payments through our robust reporting capabilities.

Paymentus cash pay retailers

EXPANSIVE PARTNER NETWORK

Our extensive network of partners, including national grocery and drug store retailers, allows customers to pay their bills at thousands of locations nationwide. In fact, 87% of the U.S. population lives within a three mile radius of participating retail locations.** This added flexibility and convenience allows you to accept cash payments outside of your business locations.

For even more convenient cash bill pay options, we also support payments through popular methods and retailers, such as:

**2010 U.S. Census + partner retail locations

Accepted at Leading Retailers Nationwide, Including:

Cvs logo
Walgreens logo
Paymentus walmart cash bill pay

© Copyright 1999-2022 CVS.com | © Copyright 2022 Walgreen Co. 200 Wilmot Rd. Deerfield IL All rights reserved. | © 2023 Walmart. All Rights Reserved.

Cash Bill Pay Benefits

Access to thousands of retailers that accept cash payments close to where your customers live
Payments accepted outside your business locations and without the need for staff intervention
Secure, fast and convenient payments for cash-preferred and underbanked customers
Instant funding and comprehensive payment reporting and simplified reconciliation
We serve all different types of customers, and it's important to us that we never leave anyone behind as we evolve technology and bill pay solutions. We're excited about the cash bill pay options with Paymentus and encouraged by the adoption rates we've seen so far from customers who still want to pay with cash in person."

– Large North American Utility

Explore More Capabilities

Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experie

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Autopay Autopay

Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.

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Call Center & Secure Service® Call center and secure service

Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.

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Chatbot Chatbot

Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.

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Customer Communication Customer communication

With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.

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Disbursements Disbursements

Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.

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EBilling & Presentment Ebilling and presentment

Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.

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Mobile Mobile

Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.

Learn More about Mobile

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One-Time Payment One time payment

Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.

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Pay-by-Email Pay by email

Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.

Learn More about Pay-by-Email

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Pay-by-Text Pay by text

Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.

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Phone Payments & IVR Phone payments and ivr

Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.

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Point-of-Sale & Kiosks Point of sale and kiosks

Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.

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Self-Service Portal Self service portal

Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.

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