Public Sector & Government

From taxes to tickets, the Paymentus billing, presentment and payment platform helps local, state and federal government agencies of all shapes and sizes maximize collections, on-time payments and staff efficiency — all while keeping citizens satisfied.

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Agency-Wide Government Payments

A holistic solution that spans all departments


Increase citizen convenience while eliminating multi-vendor hassles when it comes to your billing and payment operations across all departments, from permits to citations. Our all-in-one platform gives citizens the power to pay a range of municipal, state and federal government bills how they like, when they like, with more payment channels and methods than any other vendor, mobile-first technology and an intuitive self-service portal.

SCALABLE PAYMENTS FOR ALL PREFERENCES

Paymentus delivers a robust suite of traditional and digital payment options to cater to every citizen's payment preference. From ACH, cash and credit card payments over the phone to modern digital wallet payments processed through text or chatbot, our platform is designed for greater operational efficiency and convenience.

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COMPREHENSIVE REPORTING

Improve administrative visibility and reconciliation with a single view into all payment types (e.g., debit, credit, ACH, digital wallets, etc.) and payment channels (e.g., web, IVR, etc.).

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Greater Payment Choice

Give citizens modern payment channels including text, mobile apps and a responsive website. Our self-service portal also makes it easy to set up AutoPay, save payment information, link multiple accounts, review past payment history and more.

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Fully Compliant

Remove compliance burdens with a fully hosted, Level 1 PCI compliant solution. Paymentus handles 100% of the software, devices, processes and necessary compliance requirements.

Inclusive Payment Options

Expand your ability to serve all citizens with advanced cash payment options. Digitized cash payments allow unbanked and underbanked citizens to pay bills at leading retailers, with transactions instantly accepted and digitally tracked.

Our previous provider had limited capabilities, and we chose Paymentus for their “big picture solution.” Now we’re accepting more secure payments across one integrated network... and seeing significant growth in customers who choose to AutoPay.”

– Cobb County Water, Customer Service Division Manager

Sarasota county

Case Study

How Sarasota County Increased AutoPay Enrollment By 43% In Just Two Months

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Aite Award Graphic #1 Best In Class EBPP Vendor

Trusted by Millions. Awarded by Those in the Know.

Paymentus is proud to be named the "Best in Class" electronic billing and payment vendor by Aite-Novarica, a leading financial consultancy. That’s great news for the millions who depend on us for their bill payment and money movement needs, and even better news for you.

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Ready to improve payments across your departments?

Let's talk! Our government billing experts will show how we can help you seamlessly migrate to a single, holistic solution that makes payments simple for citizens.