Deregulated (retail) utilities, gain the best-in-class billing and payment solution your customers and staff deserve with Paymentus. The modern, holistic Paymentus solution helps your utility get paid faster, streamline reporting and drive adoption in a single user interface – all at a reduced cost to serve.
Win Customers With a Modern Billing & Payment Experience
77% of all online bill payments are now made directly on biller websites.* As this number continues to rise, your online experience has never been more important. Deliver the modern experience customers expect through the intuitive, comprehensive Paymentus billing and payment solution. The best-in-class solution offers greater payment choice than any other vendor, all available directly within a centralized hub that offers vital account and operational information. Deregulated utilities can streamline the customer experience, reduce days sales outstanding, drive the adoption of cost-efficient digital payments, ensure more on-time payments and reduce costs to serve.
Benefit From Capabilities Utilities Won’t Find Anywhere Else
More Ways to Pay
More Ways to Pay
Whether it’s cash or digital wallets (e.g., PayPal & Venmo), online or in-store, meet any payment preference in a single solution.
Real-Time Posting
Real-Time Posting
Instant payment data is posted directly to any CIS in real time.
Top-Rated Features & Service
Top-Rated Features & Service
Paymentus outscored eight of the top EBPP providers when comparing product features and level of client service.
Print & Statement Services
Print & Statement Services
Paymentus can handle all aspects of bill imaging and physical print, including managing, printing and mailing bill statements.
Increased Loyalty
Increased Loyalty
Paymentus utility clients enjoy greater customer satisfaction scores and increased customer loyalty.
The Next-Generation Solution That Delivers a Superior Customer Experience
Increase On-Time Payments with More Ways to Pay
From traditional payment methods to digital wallets (PayPal, PayPal Credit, Venmo, Apple Pay and Google Pay) and even cash with cash bill pay, Paymentus makes it easy to offer your customers their favorite payment methods. And with channels that include digital, text and in-person, you can meet them where they want, when they want and how they want.
Simplify Reconciliation and Real-Time Reporting
Give your team the power to view all billing and payment transactions and usage data in real time. Just as usage visibility helps your customers optimize consumption, the proprietary Agent Dashboard offering optimizes your business processes. Your organization can view and download payment reports, streamline reconciliation, even send customer notifications – all without additional vendors, contracts and fees.
THOUGHT LEADERSHIP TO KEEP YOU AHEAD OF CUSTOMER EXPECTATIONS
Stay at the forefront of the dynamic billing and payment industry with industry insights and analysis from leading experts.
Make the Switch to a More Complete Billing, Payment and Analytics Solution
Retail utilities throughout North America are already modernizing their billing and payments and significantly improving their customer experience and retention rates with Paymentus. Contact us today to schedule a demo and see what your customers and staff can gain by moving to a modern, comprehensive and holistic solution today.