Get paid faster and make it easy for your customers to pay their gas, regulated and deregulated/retail electric, water, sewer, recycling and waste utility bills with the Paymentus electronic bill presentment and payment (EBPP) platform. The Paymentus billing and payment solution offers more payment options than any other provider to increase on-time payments and maximize customer satisfaction.
Seamless Customer Migration
The Paymentus EBPP platform includes more than 400 existing integrations with core systems, including Customer Information Systems (CIS), accounting and ERP systems. Our platform integrates directly with your existing CIS, allowing us to efficiently migrate your customers to our cloud-based platform. From there, your customers can enjoy in-demand payment options, from PayPal to Walmart, while you benefit from real-time data collection, holistic reporting and a single-vendor relationship.
The modern, best-in-class Paymentus billing and payment solution allows utilities and waste service providers to reduce costs while improving customer service. Modern capabilities deliver more self-service functionality including an advanced web portal and IVR. For one utility provider, this led to a 46% reduction in payments received through agent-assisted channels.
Deliver advanced utility usage analytics directly in your self-service portal and reduce the need for additional vendors with eBilling and statement services from Paymentus.
Offer your customers proactive reminders, automated notifications and AutoPay options proven to reduce delinquencies and service interruptions up to 50%.
Minimize cost and inefficiencies by driving customer adoption of eBilling, self-serve payment options, fast digital payment methods and more. Paymentus also offers complimentary marketing support to further boost adoption.
Access robust analytics across your organization through a single, real-time dashboard view of all payment methods and channel data for greater transparency, forecasting potential and account reconciliation.
Maximize your organization’s charitable efforts by seamlessly integrating a donation option directly into your customer’s payment experience – giving customers a simple way to give back at the same time they pay their bill.
The ability to offer ‘real time’ payment solutions to our customers has been a game-changer and transformative for our business! Working with Paymentus was a crucial step in our company’s growth giving customers more automated methods and channels to pay.”
- Lansing Board of Water and Light, Customer Operations Manager
CASE STUDY
CASE STUDY
Paymentus is proud to be named the "Best in Class" electronic billing and payment vendor by Aite-Novarica, a leading financial consultancy. That’s great news for the millions who depend on us for their bill payment and money movement needs, and even better news for you.
Let's talk! Schedule time to see how Paymentus can offer modern utility customers new, more efficient ways to pay.
