Make it easy for customers to pay their monthly wireless, wireline phone, broadband and cable bills with next-generation, digital-first billing and payments from Paymentus. Our award-winning electronic billing and payment platform (EBPP) reduces call volumes, increases on-time payments and delivers superior service at every turn.
Digital First Payments
Satisfied subscribers are loyal subscribers. Our omnichannel payment options, convenient bill reminders and popular alternative payment methods, including PayPal and Walmart in-store pay deliver a superior experience at every turn. The proof? When Shentel switched to our cloud-based platform, its Net Promoter Score increased by 40%, with customer satisfaction scores improving to 96%!
View the Top 5 Reasons to Review Your Billing & Payment Strategy >
From eBilling and paper suppression to autopay and digital wallets, our real-time, cloud-based digital billing and payment solution delivers modern payment options with maximum stability to help reduce costs and drive customer adoption.
Give subscribers modern payment options that reflect your high-end offerings. Satisfy any payment preference with methods that include traditional ACH and debit via web and IVR, to digital wallets including PayPal and Venmo.
Deliver total billing clarity and intuitive payment options such as IVR, AutoPay, pay-by-text and a self-service portal, saving time spent on payments for both your subscribers and your staff.
Allow subscribers to take advantage of real-time payments through the Instant Payment Network®, while you gain real-time reporting and next-day funding capabilities.
Access all the benefits of our platform through a single integration that easily works with your existing billing support system (BSS).
Giving customers multiple payment options and providing accurate information ensures that [our] customers’ payments experience is the best in the industry. Partnering with Paymentus gave us a platform to exceed customer expectations.”
– Elaine Cheng, Chief Information Officer, Shentel
Case Study
Industry Report
Discover the top billing and payment challenges facing today’s communications service providers and how expanded payment options, cash bill pay capabilities, self-service options and more create the ideal subscriber experience.
Let's talk! Find out why more communication service providers are switching to Paymentus. Schedule a demo to see for yourself how Paymentus can deliver more payment options, more stability, and less downtime, along with a suite of payment solutions tailored to your industry needs.
