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Intelligence That Pays for Financial Institutions

Banks, credit unions, and financial institutions of all sizes deserve more than legacy solutions that deliver outdated experiences to customers, members, and staff. Paymentus serves your organization by delivering the customer experiences expected of service organizations like yours.

Through the Paymentus solution—powered by the Instant Payment Network® (IPN)—customers and members can pay bills and loans, send money to friends and family, and fund accounts. All from a single source: your institution.

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The Centralized Solution To Meet Every Need

Modern convenience, meet seamless performance and service. The Paymentus solution gives your financial institution the power to meet every consumer need and preference, including:

One partner. One solution. A full suite of capabilities that put you back at the heart of your consumers’ financial lives.

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BILL CENTER

Simplified Bill Management
and Payment

Bill Center effectively transforms fragmented bill payments into a single, sticky experience that drives primacy—giving your consumers and members the power to manage their money their way and gain total control of their financial world. And with the Instant Payment Network®, consumers can connect to thousands of billers to make payments, and receive instant confirmations. All within your digital ecosystem.

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Loan Payments

Expanded Payment Options and Real-Time Speed for Today’s Borrowers

Paymentus Loan Payments offers financial institutions an efficient and seamless way to automate loan repayments and meet the highest of payment expectations. From in-store cash payments to digital wallets, AutoPay to chatbot, automated reminders, and everything in between, you won’t just win their business, you’ll win their loyalty while driving on-time payments.

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P2P/A2A

Seamless, Simple, Safe Transfers

Make it simple for consumers and members to send funds rapidly to any peer or account through their preferred devices and channels—even those outside of your institution. Peer-to-Peer (P2P) and Account-to-Acount (A2A) transfer capabilities seamlessly integrate with APIs, fully hosted SSO or widgets, fraud management tools, customer segmentation, and flexible ACH aging periods, with full branding for your institution.

View P2P Brief View A2A Brief

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PROFIT BY PAYMENTUS

Drive Growth & Stronger
Business Relationships

Profit by Paymentus for banks and small businesses (SMBs) delivers the modernized payment experience that helps your clients improve profits with better visibility and control over account payables, receivables, and expenses.

Increase your business customers’ efficiency and profits by simplifying their financial operations in a single system.

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End-to-End Benefits That Go Beyond Transactions

Reporting &
Reconciliation

Access a single interface as a standard part of your Paymentus solution to give staff and team members a direct line of sight for all payment-related activity.

  • View comprehensive analytics from all transactions in real time
  • Track digital adoption and consumer behavior
  • Gain actionable insights to optimize the performance of your end-to-end solution
  • Detail-level data to optimize business decision making and segment information based on your preferred classification

Integration and Conversion Experience

The best system in the world only works if your organization can convert to it as simply as possible. Paymentus leverages APIs, widgets, SSOs to connect to your existing core and our extensive partner network. Through these connections, we ensure continuous updates to your system, including fraud monitoring and security/ regulatory compliance, with minimal disruption and data loss.

Our proven approach is highlighted by:

  • Dedicated project and conversion teams
  • Meticulous data cleansing and validation to load only good data
  • Ongoing collaboration to ensure all teams are engaged throughout the process
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We also deliver seamless change management through our complimentary Client Adoption Success Team (CAST). CAST delivers full-scale marketing campaigns, proven to drive the adoption of your financial institution’s offerings.

Learn More
Driving Borrower Satisfaction with AutoPay and Digital Wallets
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Incentive Campaign Helps Credit Union
Outpace Peers
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Optimizing Loan Repayment for Leading
Financial Institutions
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"We were on a system…that had very low usage. There was no room for growth. We really wanted a system that was agile and nimble, and that we could manage ourselves…Our members have so many ways to quickly, easily, and securely pay their loans and bills. It’s been a true game-changer for us."
— Mari Gadlin
Director of Banking Services, American Eagle FCU

FAQs

What challenges does Banking & Fintech services solve for financial institutions?

Paymentus eliminates the friction and fragmentation caused by legacy payment platforms. We modernize your digital payment ecosystem, enabling a unified experience across bill pay, loan pay, P2P, A2A, and business solutions—all powered by the Instant Payment Network® (IPN). Institutions gain convenience, choice, and control without disrupting current operations.

Can Paymentus customize the solution suite for your organization and its consumers?

Absolutely. Paymentus' comprehensive solution suite is fully configurable to fit your institution’s unique requirements—from branding and user experience to payment methods and business rules. With seamless integration into 450+ systems and flexible deployment options, you can enable the payment rails and channels that best serve your customers, including ACH, debit and credit cards, Real-Time Payments (RTP), and popular digital wallets like Apple Pay® and Google Pay™.

The platform also supports configurable business rules such as future-dated payments, minimum or maximum payment limits, and user-defined payment amounts. Plus, built-in communication tools let you automate real-time alerts and reminders via SMS, email, or in-app notifications helping you reduce delinquencies, improve on-time payments, and enhance customer satisfaction.

How does Paymentus monitor fraud?

As a Level 1 PCI certified service provider, Paymentus offers a solution to detect anomalies, flag suspicious transactions, interdict as needed, and minimize false recurring transactions through real-time data analysis and monitoring. mitigating risk; giving a greater peace of mind to your consumers.

How does Paymentus enhance engagement for both consumer and business customers?

Paymentus keeps customers informed, in control, and satisfied with real-time alerts, confirmations, and notifications via SMS, email, and in-app messaging. Its holistic, omni-channel platform offers convenience, choice and speed.

For business clients, Profit™ by Paymentus streamlines accounts payable, receivable, and expense management, improving operational efficiency, financial visibility, and customer engagement—while creating new opportunities for revenue and loyalty. To learn more, visit Profit™ by Paymentus.

Do we need to manage multiple systems or vendors for different payment channels (web, mobile, IVR, etc.)?

No. The Paymentus solution is a single-vendor, unified platform that manages all payment methods for the financial institution, eliminating the need for direct contracts with individual providers. This eliminates system fragmentation, ensures a consistent customer experience, and simplifies your operational overhead, administration, and reporting across the entire ecosystem.