Paymentus partnered with Lansing Board of Water and Light (BWL) to modernize their billing and payments experience and drive customer adoption of more automated, self-serve payment options.

Read the case study to learn how:

  • How Paymentus simplified BWL’s daily tasks through automation and reduced days sales outstanding with a single, real-time integration
  • The results BWL experienced as customers moved toward more self-serve, automated payment methods – including a 480% increase in recurring Autopay registrations in the first 90 days with Paymentus
  • Why BWL’s Customer Operations Manager credits working with Paymentus as “a crucial step in our company’s growth”

Download Case Study