Reduce costs to serve and improve performance with a true single platform that is purpose-built for inbound premium payments and outbound claims payments. Achieve cost savings by leveraging Paymentus’ experience migrating clients to user fee models and addressing card brand and regulatory complexities, while increasing electronic adoption.
Leading insurers are already benefitting from the intelligent interactions and seamless, modern experience delivered by Paymentus. See what your organization and its policyholders stand to gain with a move to Paymentus.
Solve the biggest challenges impacting your profitability. Paymentus' proven, multi-pillar approach to reducing costs has helped hundreds of insurers of all sizes navigate rising credit card fees. Whether by moving to a user fee model and navigating individual state insurance regulations or providing more intuitive self-serve payment options that help save your staff invaluable time spent processing paments—Paymentus can help.
Offer policyholders an expanded menu of payment options for all insurance payments. Wide-ranging payment options allow you to meet any policyholder payment preference to win and retain more business.
Credit Cards and Debit Cards
(Visa, Mastercard, American Express, and Discover)
Popular Digital
Wallets
(PayPal, Venmo, Apple Pay, and Google Pay)
Convenient In-Store and In-Person Cash Payment Options
ACH and Electronic Check
Add greater convenience and flexibility to your insurance premium payments and claims payouts by giving policyholders the ability to use their favorite inbound and outbound channels.
Digital-first web and mobile payment experiences
In-person at retail stores
Live agents and call center solutions
In-person at agent locations with agency sweep capabilities
Interactive voice response (IVR)
Conversational chatbot
Offer flexible payout options across multiple payment methods—ACH, debit card, PayPal, and Venmo
Eliminate paper processes to significantly reduce costs
Reduce settlement times, improving customer satisfaction and reconciliation
Gain a host of patented bill payment capabilities to serve a wide array of policyholder payment preferences and offer everything from account information to cash payments available while they shop at their favorite stores.
Capture sensitive policyholder data and accept payments in a secure, PCI-compliant manner via Secure Service® IVR, SMS and email capabilities
Retail* and cash payments available in Walmart, CVS, Dollar General, and more
AI-powered® digital wallet to streamline authentication
Paper suppression and eBilling via email, text, and mobile, as well as online PDFs
AI-powered Chatbot to deliver 24/7 payments and account support
Complementary, no-cost marketing support to help drive customer adoption with the Paymentus’ Client Adoption Success Team
Access a single interface as a standard part of your Paymentus solution to give agents and team members a direct line of sight for all payment-related activity, including the Independent Agent Portal (IAP).
View comprehensive analytics from all transactions in real time
Gain actionable insights to optimize the performance of your end-to-end solution
Track digital adoption and policyholder behavior
Leverage Independent Agent Portal (IAP) to allow agents to make one-time payments or create scheduled payments for policyholders
Seamlessly launch with flexible deployment options and integrate with your preferred core systems:
Fully-hosted and SDK/API integrations, whichever suits your organization’s needs
Proven integrations with preferred core systems and in-house billing, policy, and claims systems
Partnerships with Duck Creek, Guidewire, Majesco, Sapiens, and more
What types of insurance providers does Paymentus work with?
• Property & Casualty
• Auto Insurance
• Home Insurance
• Commercial Lines
• Workers Comp
• Life Insurance
• Specialty
• MGAs
Does Paymentus focus solely on insurers?
Paymentus serves organizations throughout the billing and payments landscape. We are the best-in-class electronic billing and payments provider of Insurance Solutions, backed by more than 20 years of dedicated experience. We currently serve 2,500+ clients throughout the U.S. and Canada, including fortune 500 National Carriers to specialized and regional insurers.
What type of payment methods does Paymentus offer insurers?
Paymentus offers an expanded range of payment options that include traditional methods such as ACH/eCheck, and credit and debit cards, as well as modern options including PayPal, Venmo, Apple Pay, and Google Pay digital wallets, and in-store retail cash accepted at Walmart, CVS, Dollar General, and more.
Can Paymentus integrate its billing and payment solution with my current core systems or in-house billing, policy, and claims systems?
Paymentus offers seamless integrations with leading core systems that include Duck Creek, Guidewire, Majesco, Sapiens, and more. This ensures simple migrations from legacy providers, including policyholder data transfers.
Does Paymentus ensure PCI DSS, SOC 2, HIPAA, and Nacha compliance?
The Paymentus solution is specifically designed to meet all rules and regulations regarding PCI, SOC 2, HIPAA, Nacha compliance, and state-specific departments of insurance.
Want to see why more leading insurers rely on Paymentus to optimize their billing, payments, and disbursements? Contact us to schedule a demo with a Paymentus insurance expert who can show how our innovative capabilities offer a world of benefits to customers, agents, and staff.
Let's Talk*Service provided by Green Dot® ©2024 Green Dot Corporation.
All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #90873
