Insurance

Give your policyholders a premium experience with next-generation billing, payments and communications from Paymentus. Our comprehensive platform offers advanced payment options and expanded channels, proven to increase satisfaction and on-time payments. Carriers now have the power to retain more customers, all at a reduced cost to serve.

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Flexible Payment Options

Put Your Customers in control

No two insureds are alike, but no matter how they choose to pay their premiums or receive claims payouts, you’ll be ready. From traditional payment methods such as ACH, credit cards and debit cards to modern methods including digital wallets (Apple Pay, PayPal and Venmo), your policyholders have the power to pay how they want, when they want, any way they want.

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Digital Disbursements

Drive Satisfaction with Faster Digital Claims Payments

Transform your ability to serve policyholders when they need it most with digital disbursements. Our disbursement capabilities deliver real-time settlement in the payee’s account, directly to their preferred funding source including modern options like the PayPal digital wallet. What’s more, insurers can also reduce check volumes by up to 80% to combine speed and savings like never before.

Seamless payments for improved satisfaction

Improve trust and loyalty with an omnichannel payment platform that works harder for you and your policyholders. Paymentus offers a host of eBilling capabilities and modern payment offerings that are convenient, seamless and easy to integrate into your existing systems.

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End-to-end capabilities

Gain a holistic solution with the ability to deliver bills in several different ways, offer traditional and emerging payment methods, accept payments through expanded channels such as digital wallets, text and chatbot, and disburse claims payouts digitally.

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Fast, Secure Payments

Give policyholders time-saving options, such as AutoPay, to remove friction in the payment process. Registered account details can also be securely saved, including payment method and preferred channel to receive impactful notifications and reminders.

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Widely Integrated

Facilitate seamless payment, notification and reconciliation to core financial and operational systems through our more than 350 core system integrations, including accounting and ERP systems.

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Robust Reporting Portal

Leverage single sign-on to gain a real-time view of all policyholder payments and historic payment information, allowing your staff to quickly serve customers, efficiently resolve inquiries and improve reconciliation and business operations.

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INDUSTRY ANNOUNCEMENT

Paymentus and Guidewire Accelerate Digital Disbursements For Claims Payouts

See how insurers can gain full-cycle money movement via Guidewire InsuranceSuite.

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CASE STUDY

The Power of Partnership: The Secret to “Flawless Execution”

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UFG Case Study

CASE STUDY

Guidewire Integration: Overcoming Complexity Through Seamless Integration


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CASE STUDY

Achieving a 43% Increase in AutoPay Adoption


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Paymentus Disbursements Case Study

CASE STUDY

Accelerating Disbursements - Reducing Insurance Payouts to Less Than An Hour

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INDUSTRY ANNOUNCEMENT

Modernize Insurance Payments With Paymentus’ New Guidewire Marketplace App

See how the Paymentus Billing and Payments accelerator enables insurers to expand payment methods to include credit, debit and digital wallets, offer real-time refund updates and securely save policyholders’ account details.

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Aite Award Graphic #1 Best In Class EBPP Vendor

Trusted by Millions. Awarded by Those in the Know.

Paymentus is proud to be named the "Best in Class" electronic billing and payment vendor by Aite-Novarica, a leading financial consultancy. That’s great news for the millions who depend on us for their bill payment and money movement needs, and even better news for you.

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Ready to Modernize Billing and Payments for Your Policyholders?

Let's talk! Our insurance billing and payment experts will show how we can improve your administrative efficiency, streamline your interface and boost satisfaction among policyholders.