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The Modern Billing, Payment, and Disbursement Solution for Canadian Insurers

The complexities of Canadian insurance demand innovative solutions and local expertise. Paymentus is your Canadian-born billing, payment, and claims disbursement solution provider, delivering the modern capabilities Canadian insurers need to accelerate digital payment adoption, speed disbursements, and drive engagement at every touchpoint.

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Why Canadian Insurance Companies Choose Paymentus

Founded in Canada with Offices Throughout North America

Years of Experience in the Canadian Banking System

Canadian Customers

Multilingual Support and Solutions

Born in Canada. Built for Enterprise Certainty.

Paymentus Serves the Full Range of Insurance Providers

Property & Casualty

Property & Casualty

Auto Insurance

Auto Insurance

Home Insurance

Home Insurance

Commercial Lines

Commercial Lines

Workers Comp

Workers Comp

Life Insurance

Life Insurance

Specialty

Specialty

MGAs/TPAs

MGAs/TPAs

Meet Any Policyholder Preference To Win & Retain More Policyholders

The comprehensive Paymentus Insurance solution is purpose-built to help Canadian insurers expand payment offerings while reducing costs to serve. Unify premium collections and claims payouts, and gain a crucial advantage in the battle for business. Here’s how we help your organization stand apart from the rest.

Acceptance

Payments Acceptance from Binder to Premiums

Modernize your insurance payment offerings with a full menu of cost-effective, convenient self-serve payment options. Meet any preference with methods that include:

  • Credit cards and debit cards (Visa, Mastercard, American Express, and Discover)
  • Popular digital wallets (PayPal, Apple Pay®, and Google Pay™)
  • Convenient in-store and in-person cash payment options*
  • EFT and Electronic Check
Leading insurance carriers partnering with Paymentus have achieved AutoPay adoption rates up to 44%, and experience a 34% average increase in digital self-service engagement.**
Critical

Critical Digital Disbursement Channels

When time is of the essence, digital disbursements provide a lifeline your policyholders will never forget. Paymentus enables your organization to offer claims payouts that give your policyholders the flexibility to use their preferred payment channels, including EFT and debit cards, digital wallets (PayPal, Apple Pay®, and Google Pay™), Real-Time Payments® (RTP), eChecks, wire transfers, and traditional check, print, and mail options. Plus, instant digital payouts offer greater transparency to help keep claimants connected to their claims payout status via automated SMS (text) and email notifications.

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Successful Surcharge and Fee Structure Change Management

Paymentus offers proven performance for insurers looking to reduce costs by migrating to advantageous fee models. Our expertise in complex regulations and fee structures provides both a seamless experience and success.

For one Paymentus client, a dedicated strategy to reduce credit card processing costs led to an overall 5% reduction in credit card usage, with several markets experiencing reductions of 20% or more.†

Reporting

Real-Time Reporting & Reconciliation

Access a single interface as a standard part of your Paymentus solution to give agents and team members a direct line of sight for all payment-related activity, including the Independent Agent Portal (IAP).

  • View comprehensive analytics from all transactions in real time
  • Track digital adoption and policyholder behavior
  • Gain actionable insights to optimize the performance of your end-to-end solution
  • Leverage Independent Agent Portal (IAP) to allow agents to make one-time payments or create scheduled payments for policyholders

How Paymentus Drives Measurable Results for Insurers

The Power of Partnership: The Secret to “Flawless Execution”

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Accelerating Disbursements – Reducing Insurance Payouts to Less Than an Hour

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Driving a 43% Increase in AutoPay to Retain Policyholders and Reduce Costs

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Explore the Payment Connection That Brings Together Core Insurance Functions Including Billing, Premium Collections, Disbursements, and Escheatment

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