Paymentus: Empowering Tyler Clients with True Choice

See why more than 150+ clients trust Paymentus with their real-time billing and payment solution.

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Today, we use Tyler for customer information management and Paymentus for billing and payments. We’ve been able to integrate the customer data while providing an excellent, PCI-compliant billing and payments experience. We also enjoy robust reporting thanks to the way that Paymentus was willing to work with us when we originally didn’t think it would be possible.”

Customer Service Manager, Mid-sized Utility

Four Ways Paymentus Delivers for Utilities Using Tyler

Opting for Paymentus means gaining more features and functionality with no tradeoffs. Your organization can maximize its customer data while delivering a superior customer experience highlighted by invaluable features such as saved payments, AutoPay, Chatbot, and more.

1

Tyler Integration Optionality Experience - By bypassing the need to use Tyler’s Resident Access / Citizen Self Service and cashiering applications, Paymentus enables a direct integration to the Tyler database(s). This allows you to use the payments platform that best fits your organization’s specific needs.

2

Payment Methods for All - Satisfy every citizen and customer payment preference with a comprehensive menu of fully-integrated payment methods and channels including in-person cash options and cashiering, as well as popular digital wallets like PayPal.

3

Real-Time Reporting and Reconciliation - Paymentus’ Agent Dashboard delivers a holistic, centralized, real-time, and intuitive view of your entire payment ecosystem—not just payments made to Tyler bills. Reconciliation is infinitely easier and less time consuming with Paymentus' industry-leading capabilities that make it possible to close all transactions made in a single day, with those same transactions being settled and funded the very next day.

4

Cost-Effective Solutions - Paymentus includes its portals and cashiering applications as part of its core platform, thereby allowing you to drastically lower the SaaS fees you pay to Tyler. Combine that with no “tech fees” and better pricing, you can considerably reduce your costs of payment processing. You will have more resources to allocate to more important areas of your community.

Reduce Your Costs to Serve with Unique Pricing Options

Payment processing costs continue to climb—sometimes equating to millions a month in transaction fee expenses. With card usage increasing, now is the time to see how Paymentus can help you eliminate these fees by implementing a user-fee model. Contact us to explore your options and see how you can put more money back into your bottom line while continuing to drive the adoption of your most cost-efficient digital payment channels.

Your Data, Your Decision

Don’t settle for anything less than best in class. Contact us today to see what your organization, staff, and customers stand to gain by integrating the Paymentus billing and payment solution with your Tyler CIS solution.

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