Making it easier for your customers shouldn’t create more work for your team.
The Paymentus Staff Portal
Your team will have access to the industry’s most comprehensive Staff Portal giving them single sign-on access to manage the full customer experience and monitor all payments in real time. The always available web-based administrative interface allows you to:
- Block payment methods for high-risk accounts
- Designate user access roles and permissions
- View and download payment, reconciliation, paper-suppression, and deposit reports
- Administer customer notifications by phone, text, and email
Comprehensive reports about payment history, paper suppression, AutoPay schedules and more provide a deeper understanding of customer usage patterns. Your business will have the information it needs to make informed service and promotional decisions to boost customer participation.
Comprehensive and Flexible Payment Options
Our single-vendor, Level 1 PCI Compliant payment suite consolidates all your payments under one roof without the hassle of managing multiple vendor contracts.
- All payment channels – web, IVR, pay-by-text, kiosk, agent assisted, interactive emails
- All payment types – credit, debit, eCheck/ACH, cash
- Supports both convenience fee and no-convenience fee pricing
You’ll have a single view to all payments, helping reduce the time and effort associated with daily payment reconciliation. Reports reflect all payment channels and all payment types including 3rd party payments.
Paymentus offers assistance in developing promotional programs to help attract more users to your cost-saving electronic, paper-free services.