Paymentus is steadfastly focused on customer-centric innovation. Please join us for an on-going virtual series covering innovative technology you can implement to secure remote phone payments, enhance customer service, and provide even more payment options for your customers to make payments when, where and how they prefer.

*All attendees will receive an Amazon Gift Card*

Paymentus researchers, billing specialists, and operational engineers have identified six common billing and payment monsters that keep many billers up at night. We’ve condensed these highly complex challenges into an easy to grasp, highly actionable educational campaign for billers to use to tame and contain their monsters for good.

*All attendees will receive a special monster gift*

THE PAYMENTUS INNOVATION SERIES

“TAME YOUR MONSTERS” LEARNING SESSIONS

Option 1: DIGITAL WALLETS

Wednesday, November 18th, 2020 | 1:00-1:30PM EDT | Duration: 30 MINS

Digital wallets like PayPal, Venmo, PayPal Credit, Amazon Pay, (and many more) are projected to overtake credit cards as the most popular online payment method this year. From millennials to baby boomers alike, America’s largest generations (and your biggest billing demographics) are using digital wallets for every day transactions. Adding these secure payment channels results in greater digital adoption, accelerated revenue collections, and improved customer satisfaction across all the customers segments including the underserved and underbanked when they need it most.

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Option 1: MONSTERS

Wednesday, November 18th, 2020 | 2:00-2:45PM EDT | Duration: 45 MINS

Inefficient technology, cumbersome user experiences, and the feeling that it’s too difficult and time-consuming to change make it scary to deal with outdated billing and payment solutions. While it can be daunting to conquer these monsters for fear and stress of implementing new technology, it’s more important to understand that you can attack these problems with proven partnered solutions and integrated payments that can help you achieve better customer experience, higher digital adoption, and faster payments. Meet the biggest, baddest, billing and payment monsters and learn how to tame and contain them for good.

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Option 2: WALMART IN-STORE BILL PAYMENTS

Tuesday, December 8th, 2020 | 1:00-1:30PM EDT | Duration: 30 MINS

21 million U.S. households pay at least one bill in person every month. Walmart and Paymentus have formed a partnership designed to modernize how bills are paid in Walmart stores. Customers can pay essential bills via cash or debit card at one of Walmart’s 4,000+ stores. Learn how Paymentus and Walmart are providing your customers with another convenient way to pay while they tackle the day’s to-do list in one place.

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Option 2: MONSTERS

Wednesday, December 9th, 2020 | 2:00-2:45PM EDT | Duration: 45 MINS

Inefficient technology, cumbersome user experiences, and the feeling that it’s too difficult and time-consuming to change make it scary to deal with outdated billing and payment solutions. While it can be daunting to conquer these monsters for fear and stress of implementing new technology, it’s more important to understand that you can attack these problems with proven partnered solutions and integrated payments that can help you achieve better customer experience, higher digital adoption, and faster payments. Meet the biggest, baddest, billing and payment monsters and learn how to tame and contain them for good.

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Option 3: Secure Service®

Tuesday, December 15th, 2020 | 1:00-1:30PM EDT | Duration: 30 MINS

Our patented Secure Service® technology protects both your enterprise and its customers from common security compromises associated with agent-assisted transactions. This unique technology ensures that payments made over the phone can be taken safely and securely, even if your customer service staff is currently remote.

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Option 4: Voice Assistance with Amazon Alexa

Tuesday, January 12th, 2020 | 1:00-1:30PM EDT | Duration: 30 MINS

Paymentus and Amazon teamed up to offer customers a more intuitive way to interact with and manage utility bills via any Alexa-enabled device. By simply asking Alexa, customers can access their latest account balance, due date, and make payments quickly and easily using the payment information saved in their Amazon account.

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MORE LEARNING OPPORTUNITIES