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BILLING AND PAYMENT INSIGHTS & WHITEPAPERS

Six Fundamentals to Look for in a Higher Ed Bill-Pay & Donation Platform

Parker Schweer2020-10-28T01:43:03+00:00Tags: Emerging Trends, Paperless/eBilling, Payment Processing, Technology|

We are in the midst of a significant shift in the higher education giving and payment industry. The way students, parents, and alumni make payments and donations

Paymentus and Amazon Team up to Provide an Easier Way for Customers to Manage their Bills with Alexa

hkamp@paymentus.com2020-10-28T01:43:33+00:00Tags: IPN|

CHARLOTTE, N.C.--(BUSINESS WIRE)--Paymentus Corporation, a leader in customer engagement and bill payment technology, today announced that billers on the Paymentus Instant Payment Network can soon offer customers a

“Calling” All Billers…Do You Employ IVR?

GP Worrell2020-10-28T01:43:49+00:00Tags: Customer Communication, Payment Processing, Productivity, Technology, Usability|

In an age when laptops and mobile phones are ubiquitous, interactive voice response (IVR) continues to play an important role in successful bill-pay programs.

Decrease Delinquencies and Boost Cash Flow with Proactive Reminder Notifications

GP Worrell2020-09-15T14:29:26+00:00Tags: Customer Communication, Productivity, Relationship Management, Technology, Usability, Utilities|

With proactive notifications, customers no longer have to rely on memory to pay a bill. Your organization can get paid on time and often well before the due date.