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BILLING AND PAYMENT INSIGHTS & WHITEPAPERS
“Calling” All Billers…Do You Employ IVR?
In an age when laptops and mobile phones are ubiquitous, interactive voice response (IVR) continues to play an important role in successful bill-pay programs.
Decrease Delinquencies and Boost Cash Flow with Proactive Reminder Notifications
With proactive notifications, customers no longer have to rely on memory to pay a bill. Your organization can get paid on time and often well before the due date.
Payment Processing and Millennials: What You Need to Know to Engage Them
Here are three quick tips to help better serve Millennial customers and improve your payment processing operations.
7 Things to Consider for Procurement or Improvement of Your Electronic Payment Process
A rapidly changing payment landscape is only making it more difficult for governments to procure and improve electronic payment solutions.
The Three Easiest Ways to Boost Adoption of Your Electronic Bill Payments
Customer adoption is essential to your electronic payment channels. While there are many things you can do to increase customer adoption, this blog focuses on the three easiest to tackle for most billers.
Utility Uses Incentive-Based Campaign to Drive EBPP System Adoption: A Client Success Story
Recently, a mid-size, west-coast water utility selected Paymentus to provide electronic bill presentment and payment solutions to its customer base.