industry solutions

Utility

Enhance customer service and reconcile payments faster.

Improving customer service and operational efficiency while battling security risk and compliance costs is a balancing act all utilities face. Paymentus helps utilities achieve balance by delivering an all-in-one EBPP solution that benefits your customers, your staff, and your operations.


Embrace customer preferences — Give your customers what they want: more payment and paperless options coupled with a dependable, user-friendly experience across all payment channels. Learn More ›

Simple reconciliation — A single view to all payments makes reconciliation the easiest part of your day. Reports reflect all payment channels (web, IVR, mobile, counter, etc.) and all payment types (debit, credit, eCheck) as well as 3rd party payments. Learn More ›

Reduce delinquencies — Proactive payment reminders reduce delinquencies up to 50%. Customers choose their preferred method of communication – text, email, or phone. Learn More ›

Fast and easy implementations — Paymentus has directly interfaced with more customer information systems (CIS) than any other EBPP vendor. Our deep CIS and data migration experience makes it simple and quick to move to a modern, feature-rich ePayment and eBill platform. Learn More ›

PCI Compliance and SAAS — Level 1 PCI Compliant and completely hosted – Paymentus shoulders the burden of compliance and payment security for you. Learn More ›

Everything you need in one contract — Our single-vendor solution provides all the essential components of a successful and complete electronic bill presentment and payment program.

 

Paymentus helped us develop a comprehensive adoption roadmap to promote online payments. Within weeks, we saw online payments significantly increase.

Large Utility in the Southwest