Customer Engagement Solutions

Pay-by-Text

Transform your billing & payments through your customer’s smartphone. 

Over 80% of Americans use text messaging, making it the top activity performed on a smartphone. Despite its popularity, most billing organizations ignore texting as a paperless payment channel. Paymentus takes a different approach and makes text messaging a preferred payment option for your customers.

Paymentus’ Pay-by-Text module allows your customers to opt-in to receive a text message containing their current balance and due date. Customers can respond “Pay”, allowing them to instantly pay their bill from whatever credit card, debit card, or bank account information they have securely stored in their user profile. Your customer will then receive a reply text confirming receipt of their payment and thanking them for their patronage.

It doesn’t get any easier than that – for them or for you! Whether you’re at the grocery store, a ball game, or home on your couch, our Pay-by-Text service is the fastest way to go paperless and make a payment. Your customers will appreciate the convenience of 10-second payments and your business will benefit from fewer delinquencies and shortened DSO.


Benefits:
  • Reach new “mobile only” customers
  • Motivate more customers to go paperless
  • Improve customer satisfaction
  • Reduce the number of late payments and collect receivables faster