CUSTOMER ENGAGEMENT SOLUTIONS

Mobile

Give your mobile-first customers the power to choose their preferred payment option.

Mobile has evolved from a simple extension of your website. It’s now the preferred connectivity method for many users. Each person has his or her own mobile device preferences, so versatility is key.

Mobile Versatility™ from Paymentus embraces a customer’s unique preferences supplying them with numerous mobile options to view and pay bills. Whether it’s text, mobile email, mobile browser, app, or voice, our multi-channel mobile experience will attract new users leading to maximum adoption of your business’ paperless services.

  • MobileWEB – No more pinching and zooming unwieldy web pages that were built for PCs. Give your customers the simplicity of “responsive” mobile web pages that deliver the same in-browser experience on any size screen – laptop, tablet, or smartphone.
  • MobileAPP – Our convenient downloadable bill-pay app will carry your brand and be available from both iTunes and Google Play.
  • Pay-by-Text – Check a balance and pay in seconds. No website to visit. No email to open. No password to remember. Learn More ›
  • Pay-by-Email – Mobile email use is surging. Our secure “push” eBill technology makes it simple to review a statement and make a payment without leaving your email inbox. Learn More ›
  • IVR – Automated phone payments are convenient for customers and take pressure off your customer service team – reducing call traffic by nearly 30%. Learn More ›

Paymentus gives your customers the freedom to access billing and payment information and transact with you anytime, anywhere, from any device.


Benefits:
  • Accommodate unique and varied preferences of the modern bill-payer
  • Attract mobile-only users who otherwise wouldn’t have access to your paperless services
  • Improve total customer satisfaction scores
  • Reduce stress on staff with more self-service options