Recently, a mid-size, west-coast water utility selected Paymentus to provide electronic bill presentment and payment solutions to its customer base.
A suburban utility in the southwestern U.S. reached out to Paymentus with the goal of implementing a payment system that could reduce operational costs and improve the customer experience.
With proactive notifications, customers no longer have to rely on memory to pay a bill. Your organization can get paid on time and often well before the due date.
Experience your online services the way your customers do.
These five surefire practices will help utility billers reduce delinquencies, cut expenses, and boost profits.
The new rules are confusing and conflict with certain state prohibitions making it unlikely that utilities will be able to add a fee to credit card POS payments any time soon.