A rapidly changing payment landscape is only making it more difficult for governments to procure and improve electronic payment solutions.
A suburban utility in the southwestern U.S. reached out to Paymentus with the goal of implementing a payment system that could reduce operational costs and improve the customer experience.
Customer adoption is essential to your electronic payment channels. While there are many things you can do to increase customer adoption, this blog focuses on the three easiest to tackle for most billers.
In an age when laptops and mobile phones are ubiquitous, interactive voice response (IVR) continues to play an important role in successful bill-pay programs.
With proactive notifications, customers no longer have to rely on memory to pay a bill. Your organization can get paid on time and often well before the due date.
A survey from MasterCard shows that three in four Americans (73 percent) say they use less cash today than 10 years ago.