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Billing and Payments Blog

Helping billers shape
customer experiences
today...and tomorrow.

Feb 16, 2018

Utility Uses Incentive-Based Campaign to Drive EBPP System Adoption: A Client Success Story

Recently, a mid-size, west-coast water utility selected Paymentus to provide electronic bill presentment and payment solutions to its customer base.

Adoption/Promotion Client Success Story Paperless/eBilling Relationship Management Technology Utilities

Jan 15, 2018

Payment Processing and Millennials: What You Need to Know to Engage Them

Here are three quick tips to help better serve Millennial customers and improve your payment processing operations.

Adoption/Promotion Customer Communication Emerging Trends Paperless/eBilling Payment Processing Relationship Management

Sep 26, 2017

Are You Leaving Your Customers’ Data Exposed?

As we have just seen with the Equifax data breach that affects over 140 million people, hackers are capable of pouncing on any data security weakness. And while cyber crimes tend to draw the biggest headlines because of their frequency and magnitude, there are other vulnerabilities that criminals seek to exploit.

Paperless/eBilling Payment Processing PCI Productivity Security

Mar 13, 2017

The Three Easiest Ways to Boost Adoption of Your Electronic Bill Payments

Customer adoption is essential to your electronic payment channels. While there are many things you can do to increase customer adoption, this blog focuses on the three easiest to tackle for most billers.

Adoption/Promotion Customer Communication Paperless/eBilling Usability

Mar 2, 2016

Mobile Bill-Pay Options Should Be Standard

It’s the rare person who doesn’t own a cell phone today. In fact, more than 90% own one and one-third are mobile only.

Adoption/Promotion Emerging Trends Paperless/eBilling Technology

Sep 29, 2015

Would You Like Paper or Mobile?

One-third of millenials don’t review their bills before paying them. Make sure your billing and payment systems are reaching these customers.

Customer Communication Emerging Trends Paperless/eBilling Relationship Management Technology Usability

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More Resources

  • E-Payers are on the Go: Do You Offer a Mobile Payments Solution to Keep Up with Them?
  • Electronic Payment Security
  • White Paper: 12 Essentials for Successful Utility eBilling & ePayment Programs

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13024 Ballantyne Corporate Place
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Charlotte, NC 28277

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