Recently, a mid-size, west-coast water utility selected Paymentus to provide electronic bill presentment and payment solutions to its customer base.
Here are three quick tips to help better serve Millennial customers and improve your payment processing operations.
As we have just seen with the Equifax data breach that affects over 140 million people, hackers are capable of pouncing on any data security weakness. And while cyber crimes tend to draw the biggest headlines because of their frequency and magnitude, there are other vulnerabilities that criminals seek to exploit.
Customer adoption is essential to your electronic payment channels. While there are many things you can do to increase customer adoption, this blog focuses on the three easiest to tackle for most billers.
It’s the rare person who doesn’t own a cell phone today. In fact, more than 90% own one and one-third are mobile only.
One-third of millenials don’t review their bills before paying them. Make sure your billing and payment systems are reaching these customers.