Are Local Governments Doing Enough to Manage Risk and Meet Citizen Expectations?
These five surefire practices will help utility billers reduce delinquencies, cut expenses, and boost profits.
There are seven universal truths that shape and define the habits of customers as they pertain to utility paperless billing and electronic payments.
In a recent study, customers indicate they are open to and value proactive notifications from companies they do business with.
An article from The Alliance for Innovation highlights the benefits of reaching out to your customers.