A utility company sees a dramatic increase in automated payment adoption after dropping their convenience fee.
Most customers visit a biller’s site to make a payment. With this in mind, it’s important to make sure your electronic billing and payment system is convenient and easy to navigate.
Two Sides, a non-profit representing the print and paper industry, wants billers to tone down the misleading environmental claims about eBilling.
If 20 percent of the U.S. adopted electronic billing and payments from utilities alone, 150 million pounds of paper would be saved. Find out more ways e-billing can help you, your customers and the environment.
When customers are looking to move to paperless, they look for the green leaf.
“Green messaging” by itself simply doesn’t move enough customers to action.