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Billing and Payments Blog

Helping billers shape
customer experiences
today...and tomorrow.

Feb 16, 2018

Utility Uses Incentive-Based Campaign to Drive EBPP System Adoption: A Client Success Story

In 2016 a mid-size, west-coast water utility selected Paymentus to provide electronic bill presentment and payment solutions to its customer base.

Adoption/Promotion Client Success Story Paperless/eBilling Relationship Management Technology Utilities

Feb 1, 2018

Electronic Payments and Municipal Services: Citizens Are Ready

Simply put, the average citizen in 2018 is thinking: “why isn’t everything as streamlined as Amazon’s services?”

Emerging Trends Payment Processing Relationship Management

Jan 15, 2018

Payment Processing and Millennials: What You Need to Know to Engage Them

Here are three quick tips to help better serve Millennial customers and improve your payment processing operations.

Adoption/Promotion Customer Communication Emerging Trends Paperless/eBilling Payment Processing Relationship Management

Sep 26, 2017

Are You Leaving Your Customers’ Data Exposed?

As we have just seen with the Equifax data breach that affects over 140 million people, hackers are capable of pouncing on any data security weakness. And while cyber crimes tend to draw the biggest headlines because of their frequency and magnitude, there are other vulnerabilities that criminals seek to exploit.

Paperless/eBilling Payment Processing PCI Productivity Security

Jun 28, 2017

Driving Electronic Bill Pay Adoption in a Multi-Lingual World: A Client Success Story

A suburban utility in the southwestern U.S. reached out to Paymentus with the goal of implementing a payment system that could reduce operational costs and improve the customer experience.

Adoption/Promotion Client Success Story Payment Processing Relationship Management Usability Utilities

Jun 6, 2017

Unifying Disparate Billing Systems in a Mid-Atlantic Health System: A Client Success Story

A large health system in the Mid-Atlantic asked Paymentus to provide a single solution that could streamline reconciliation and fund settlement across each of its major departments.

Adoption/Promotion Client Success Story Payment Processing Productivity

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More Resources

  • E-Payers are on the Go: Do You Offer a Mobile Payments Solution to Keep Up with Them?
  • Electronic Payment Security
  • White Paper: 12 Essentials for Successful Utility eBilling & ePayment Programs

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13024 Ballantyne Corporate Place
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Charlotte, NC 28277

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