A rapidly changing payment landscape is only making it more difficult for governments to procure and improve electronic payment solutions.
Recently, a mid-size, west-coast water utility selected Paymentus to provide electronic bill presentment and payment solutions to its customer base.
Simply put, the average citizen in 2018 is thinking: “why isn’t everything as streamlined as Amazon’s services?”
Here are three quick tips to help better serve Millennial customers and improve your payment processing operations.
As we have just seen with the Equifax data breach that affects over 140 million people, hackers are capable of pouncing on any data security weakness. And while cyber crimes tend to draw the biggest headlines because of their frequency and magnitude, there are other vulnerabilities that criminals seek to exploit.
A suburban utility in the southwestern U.S. reached out to Paymentus with the goal of implementing a payment system that could reduce operational costs and improve the customer experience.